What delivery options are available?

Nova Poshta (within Ukraine)

  • Estimated delivery time: 2–3 days from the moment the order is confirmed;

  • Delivery cost according to Nova Poshta tariffs;

  • Shipment tracking via TTN number;

  • Cash on delivery is available (payment upon receipt).

Didn’t the size or item fit?
Simply return the item as a separate shipment, covering the return shipping cost. We will contact you after receiving the item to arrange an exchange or a refund. Detailed information is available in the “Exchanges & Returns” section.

Ukrposhta (international shipping)

Orders worldwide are shipped via Ukrposhta.

  • Estimated delivery time: about 10 days (depending on the destination country);

  • Shipping cost is calculated based on the weight of the parcel according to the courier’s price list.

We can also ship using a method that is convenient for you — please contact our manager to clarify the details.

Need delivery to the USA, Spain, or any other country?
Our online store ships worldwide.

What payment methods are available?

  1. Cash on pickup
    Payment in cash (UAH) when collecting the order from our warehouse.

  2. Bank transfer
    Payment in UAH to a PrivatBank card via the Privat24 app or terminal.

  3. Cash on delivery (Nova Poshta)
    Payment upon receipt at a Nova Poshta branch.

⚠️ Attention: This payment method is safe but less cost-effective, as Nova Poshta charges an additional fee for cash-on-delivery services.

What if I receive a defective item?

We aim to resolve such issues as quickly as possible.
Please email us at [email protected] with the subject line:
“Defect / damaged item – Order No. ___”

In your message, please:

  • Describe the issue;

  • Attach several photos showing the defect;

  • Include your phone number (it may be needed for faster communication).

We may need some time to process your request, but we will do everything possible to resolve the issue promptly.